At TechLabor UK, we are committed to delivering exceptional service and ensuring that our clients’ needs are met with the highest standards. However, we understand that there may be occasions where things don’t go as planned. If you have any concerns or complaints, we are here to listen and resolve any issues as quickly as possible.
How to Submit a Complaint
If you are dissatisfied with any of our services or have a complaint, please contact us through the following steps:
- Email: Send an email outlining your complaint to info@techlabor.co.uk. Please provide as much detail as possible, including:
- The nature of your complaint
- Any relevant dates or events
- Your contact details
- Suggested resolution, if applicable
- Response Time: We aim to acknowledge receipt of your complaint within [X] business days and will work to resolve it in a timely manner. We will provide you with an update on the progress of your complaint and work to address it effectively.
- Escalation: If you feel that your complaint has not been resolved to your satisfaction, please let us know, and we will escalate the matter to a senior member of our team for further review.
Our Commitment to Resolution
We take all complaints seriously and strive to resolve them in a fair and transparent manner. Your feedback is valuable to us, and it helps us improve our services.
Thank you for bringing your concerns to our attention. We are committed to working with you to find a solution.